From a Billboard to City Hall:
How Chicago Tore the Paper Ceiling

A policy case study on how Opportunity@Work helped Chicago eliminate unnecessary degree requirements and unlock opportunity for nearly 2 million STARs.

A Barrier Hiding in Plain Sight

For decades, college degree requirements have quietly locked millions of qualified Americans out of good jobs—regardless of their skills, experience, or training.

In Chicago, the impact was stark:

  • 2 million STARs (Skilled Through Alternative Routes) already had the skills to qualify for city jobs
    Degree requirements disproportionately screened out:

    • 61% of Black workers
    • 54% of Hispanic workers
    • 64% of veterans

  • Only one-third of City of Chicago employees held a college degree

Degree requirements weren’t protecting quality—they were shrinking the talent pool and reinforcing inequity.

The Moment That Changed Everything

When a member of the Chicago City Council  saw a “Tear the Paper Ceiling” billboard, it reframed the issue from credentials to capability.

What followed wasn’t a campaign—it was legislation.

"There’s north of 55% of veterans who don’t have degrees, but we’ve spent hundreds of thousands of dollars training these men and women. They have real-life experience. We want to make sure we’re giving opportunities to all Chicagoans and veterans by breaking that paper ceiling." Alderman Gilbert Villegas, Chicago’s 36th Ward

Want to see what happened next?

See how narrative change, data, and coalition advocacy helped tear the paper ceiling.

Download the full case study

Discover more

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Interactive Policy Playbook

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Local Approaches to Tear the Paper Ceiling

Fifteen cities and counties have removed unnecessary degree requirements from government jobs. They're hiring better, building representative workforces, and opening pathways for thousands more STARs. This guide shows how they did it.

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