Government as Employer Playbook

Traditional hiring practices, which often prioritize degrees over demonstrated skills, are limiting public sector agencies' ability to find the talent they need to serve their communities. This creates barriers for the more than 70 million workers in the U.S. who are Skilled Through Alternative Routes (STARs).

The Government as Employer Playbook is a practical, action-oriented resource from Opportunity@Work, designed in partnership with public sector partners, to help public sector leaders and practitioners adopt and scale skills-based talent practices. It provides a clear roadmap to reimagine government as a model employer that hires for skills.

DOWNLOAD THE PLAYBOOK

Inside the Playbook

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This playbook provides clear guidance, practical strategies, and real-world examples to help you take action, no matter where you are on your skills-based journey.

Understand the STARs Talent Pool

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Find Your Starting Point

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Get Practical Tools and Templates

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Learn from Real-World Examples

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Measure Your Progress

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Learn who STARs are and how tapping into this deep pool of talent can help you address critical talent gaps, advance economic mobility, and build a stronger, more diverse workforce.

Take a short Archetype Quiz to identify your role—Explorer, Activator, Ally, Builder, or Connector—and get tailored, relevant guidance to drive change effectively from your position.

Access actionable resources for every stage of implementation, from building a data-driven narrative and crafting a vision to developing a work plan and aligning stakeholders.

Draw inspiration from case studies and success stories from state and local governments that are already putting these skills-based practices into action and seeing results.

Discover the key metrics you should track across the talent lifecycle—from hiring and advancement to retention—to measure the impact of your efforts and communicate your success.

"This playbook offers clear guidance, practical strategies, and examples from across the public sector to help you take action [...] Let's reimagine government as a model employer that hires for skills, not degrees. Let's move forward together."

Ready to use resources

The Government as Employer Playbook's archetype framework maps where agencies and individuals sit when implementing skills-based talent practices. Some have formal policies and leadership support; others are starting from scratch. Your role shapes what you need too. Rather than one-size-fits-all guidance, the five archetypes match you with advice that actually fits your context.

Hiring skills-first requires assessing skills throughout the employee lifecycle—not just at the screening stage. This guide walks through proven approaches states and cities are using to evaluate capability from job description through promotion. Real examples from Colorado, California, Louisiana, Maryland, and the federal government show how to write skills-focused job descriptions, conduct assessment interviews, use work simulations, onboard effectively, and build career pathways based on demonstrated ability.

Most government job postings lead with unnecessary degree requirements, filtering out qualified candidates before they apply. This template helps you shift the focus to what actually matters: skills and experience. It breaks down each section of a strong posting—from job summary through benefits—with writing guidance and examples. Customize it for your role and delete the guidance before you publish.

Government job classifications embed degree requirements that filter out capable STARs long before hiring managers evaluate skills. This learnings brief maps how Opportunity@Work's Classification Review Tool helps governments identify which roles can shift from degree-focused to skills-based minimum qualifications—and what durable change actually looks like. It covers classification system barriers, how to turn policy momentum into lasting reform, and archetype-specific guidance for reviewing and updating your job specifications.

Ready to build a stronger public sector workforce?

Download the Government as Employer Playbook

Get the practical guidance, tools, and examples needed to implement skills-based talent practices today.

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