Yolanda supports the Opportunity@Work leadership team through strategic planning, management of day-to-day operations, performance and project management. She oversees and executes financial and operational priorities to further the goals of the Leadership Team. In addition, Yolanda manages the talent and administrative functions for the organization, including budget operations. She ensures effective clarity, communication, coordination and collaboration among Team projects to facilitate alignment and success with strategic objectives across the organization.

Prior to joining Opportunity@Work, Townsend held numerous leadership positions in both the private and public sector. She served as President of her own real estate investment and consulting firm, chief financial officer of Wheat Government Relations, a consulting and strategic planning company, and Commissioner of the National Credit Union Administration (the regulatory agency responsible for regulating over 10,000 federal and state chartered credit unions). In addition, Townsend practiced corporate finance and real estate law in California, Missouri and Maryland.

Townsend graduated from Stanford University where she obtained a B.A. in International Relations, with distinction. She received her J.D. from Harvard Law School.