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At Opportunity@Work, we're a close knit group with strong passion in our work in re-wiring the labor market. We offer competitive benefits, a collaborative working environment, and an opportunity to make a nationwide impact. 

Open positions are listed below.

New America (parent of Opportunity@Work) is an equal opportunity employer.

OPEN POSITIONS

DATA ANALYST

Location: CA
Type: Full-time

Based at New America in Washington DC and with a growing team in CA, Opportunity@Work is a civic enterprise whose mission is to re-wire the U.S. labor market to enable more Americans to achieve upward mobility in the job market and workplace, to facilitate actions by U.S. employers to develop the talent they collectively need to succeed and grow, and to scale up innovations that unlock more fully all people’s potential for higher-value, meaningful work – as a source of economic opportunity and national competitive advantage.

Opportunity@Work has a vision for a labor market where those who have the potential to perform a job successfully have the opportunity to obtain that job. In this “re-wired” labor market:

  • Hiring decisions are made based on an individual’s ability to demonstrate skill and readiness
  • Training is accessible to anyone with the aptitude and drive to learn a skill
  • Technology is used to accelerate learning outcomes and uncover overlooked talent

Launched in 2015, Opportunity@Work’s first initiative aims to enable widespread adoption of inclusive hiring and accelerated training into good paying IT jobs, across all industries. Over half a million such jobs are open today, with employer demand to hire for these jobs growing faster than traditional education and training programs. Beginning with the TechHire initiative, Opportunity@Work is working with a range of technology, private sector and philanthropic partners to create freely available tools to streamline the sign-up and participation of thousands of employers (with 51 communities and over 1,000 employers already signed on) in inclusive hiring, and to facilitate a nationwide learning network to rapidly improve the TechHire initiative’s impact.

O@W has been featured in numerous articles in its short existence including “How to Beat the Bots” a New York Times article by Tom Friedman and a New America article, “We Need to “Re-Wire” the Labor Market”.

What to Know About the Position:

Oakland-Based Role: Data Analyst, TechHire

The TechHire partnerships in each community, cutting across industry, government, and the nonprofit sectors, are pioneering a new collective impact approach to changing labor market outcomes at the regional ecosystem level. Civic leaders, employers, educators, workforce development organizations, and other local partners are working together to enable more individuals who are underrepresented and/or overlooked by traditional IT hiring practices to place into entry-level, career pathway IT jobs. The TechHire Data Analyst will play a pivotal role in aligning TechHire communities and their local partners around a core set of TechHire metrics. The Data Analyst will become the data lead for the TechHire team, and will be expected to become the go-to source for database design and data collection, management, reporting, and insights.

Database and Dashboard Development: Reporting to the Director of Community Finance and Impact, the TechHire Data Analyst will play a critical role in the design and implementation of a new TechHire data collection and analysis process, including developing a metrics dashboard for TechHire communities to track monthly / quarterly KPIs.

Database and Dashboard Implementation: The role will require the Data Analyst to develop a deep understanding of existing workforce data and reporting in TechHire communities; work with the TechHire team and external partners to implement new processes for capturing and sharing data; build reports and perform analyses to draw insights and turn data into compelling stories about the impact of TechHire community activities; and finally, working with TechHire Community Managers and the Director of Community Finance and Impact, implement changes based on those insights.

Other TechHire Data Analyst Responsibilities:

  • Become the go-to source for database design and data collection, management, reporting, and insights.
  • Support the Director of Community Finance and Impact in establishing, tracking, and reporting on monthly/quarterly key performance indicators for the TechHire team.
  • Supporting the Director of Community Finance and Impact in preparing reports for funders on TechHire data.
  • Work with TechHire Community Managers to understand and define their data and analytics needs, and provide support with finding and interpreting labor market data, as appropriate.
  • Rapidly responding to inquiries from staff across the organization for data pulls.

What we’re looking for:

You don't have to have a specific number of years of experience, but ideally you have experience designing new databases and dashboards for a new program, policy or product. You naturally look for the story hidden in the numbers, and you have a knack for translating that story into a simple message that others can grasp and rally behind. In addition, we love working with people who have a few key qualities: they are action and results oriented, and they have an ability to bring creativity to tough challenges.

You should also have:

Passion for our Mission. You care deeply about work force, social justice and inclusive training/hiring related issues.

Analytic Ability. You have a strong interest in data and analysis; knowledge of database development and structuring and adept at creating simple designs that allow others to manipulate and draw insights from information stored in database systems. And you have a strong sense of how to depict data (and the story the data tell) verbally and visually.

Communication and Relationship-Building. You demonstrate excellent interpersonal abilities, good listening skills, and superior written and oral communication skills. You enjoy engaging people and bring an orientation toward customer service and responsiveness. You bring a human-centered design approach to your work.

Leadership Ability. You think innovatively and creatively, display patience especially when working with individuals who have less knowledge of data and data systems, and you hold yourself accountable.  You are a positive force within a team.

Strategic Ability. You are creative in spotting and shaping opportunities, proactively identify future opportunities and consequences, and demonstrate an innovative approach to work. And you are willing to learn new systems and tools as needed.

Execution. You take pride in your strong project management skills, you are action-oriented and entrepreneurial, and you have a sense of urgency and responsibility, an ability to multi-task, a keen attention to detail, and commitment to a quality work product.

Additional Competencies and Experience:

You have experience collecting, managing, and analyzing quantitative and qualitative data in a results and customer-oriented environment. You demonstrate a high degree of proficiency in Excel, Access, SQL, and PowerPoint in addition to data analysis software such as Stata or SPSS (R is a nice to have), and ideally you have knowledge of Tableau or other data visualization software and Salesforce CRM.

Please email your cover letter stating why you think you’d be a good fit for this role, along with your resume

New America is an equal opportunity employer committed to hiring a diverse workforce at all levels of the organization, thereby creating a culture that allows us to better serve our clientele, our employees, and our communities. We value and encourage the contributions of our employees and strive to create an environment where everyone can reach their full potential and drive outstanding results. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.


TECHHIRE Community engagement manager

Location: Washington D.C.
Type: Full-Time

Opportunity@Work is looking to hire a TechHire Community Engagement Manager with strong interest at the intersection of social entrepreneurship and workforce development. The successful candidate will thrive in a fast paced, results–oriented, collaborative environment and report to the Director of TechHire and work closely with Opportunity@Work’s founding Leadership Team. This role is an excellent opportunity for individuals with strong communications and people skills, initiative, attention to detail, ability to manage multiple tasks and the desire to use his or her professional skills to contribute to social impact at scale.

About Opportunity@Work:

Based at New America in Washington DC, Opportunity@Work is a civic enterprise whose mission is to re-wire the U.S. labor market to enable more Americans to achieve upward mobility in the job market and workplace, to facilitate actions by U.S. employers to develop the talent they collectively need to succeed and grow, and to scale up innovations that unlock more fully all people’s potential for higher-value, meaningful work - as a source of economic opportunity and national competitive advantage. 

Opportunity@Work has a vision for a labor market where those who have the potential to perform a job successfully have the opportunity to obtain that job. In this “re-wired" labor market:

  • Hiring decisions are made based on an individual’s ability to demonstrate skill and readiness
  • Training is accessible to anyone with the aptitude and drive to learn a skill
  • Technology is used to accelerate learning outcomes and uncover overlooked talent

Launched in 2015, Opportunity@Work's first initiative aims to enable widespread adoption of inclusive hiring and accelerated training into good paying tech jobs, across all industries.  Over half a million such jobs are open today, with employer demand to hire for these jobs growing faster than traditional education and training programs. Beginning with the TechHire initiative, Opportunity@Work is working with a range of technology, private sector and philanthropic partners to create freely available tools to streamline the sign-up and participation of thousands of employers (with 50 communities and over 950 employers already signed on) in inclusive hiring, and to facilitate a nationwide learning network to rapidly improve the TechHire initiative’s impact.  

O@W has been featured in numerous articles in its short existence including “How to Beat the Bots” a New York Times article by Tom Friedman and a New America article, “We Need to “Re-Wire” the Labor Market”.

Role Details:

The Community Engagement Manager, reporting to the Director of Techhire, will play a pivotal role in supporting the and growing the nationwide TechHire movement, currently comprised of 50 communities, 950 employers and over 400 partners. They will be responsible for:

Community Outreach:

  • Work closely with the TechHire team on executing our engagement strategy working with key stakeholders in TechHire communities, including civic leaders, education and training institutions, businesses and tech companies.
  • Monitor and record feedback, case studies and success stories from across the network of 50 TechHire communities.
  • Facilitate community engagement and the creation and adoption of best practices and tools through open-source methods.
  • Update community databases and scoreboards to track and communicate progress and achievement of key milestones.
  • Coordinate closely with the communications team to share success stories and case studies with the network and key audiences.

Online Community Engagement:

  • Support the management of the TechHire online social network and wiki.
  • Identify or create new tools and resources to provide to communities across the network.
  • Track online engagement and collect feedback to improve the effectiveness of the online community and tools.

Nationwide Learning Network:

  • Help facilitate activities for our nationwide learning network, including organizing materials and guest speakers for our bi-weekly Webinars and updating online toolkits and playbooks on an ongoing basis.

Event Coordination:

  • Help plan and execute regional and nationwide TechHire events, such as Hackathons and learning cohorts, in collaboration with communities, strategic partners and the communications team on event promotion.

What we’re looking for:

  • We love working with people who have a few key qualities: they're action and results oriented, and they have a knack for bringing creativity to tough challenges. 

You should also have: 

  • Passion for our mission: You care deeply about work force, social justice and inclusive training/hiring related issues.
  • Comfort with a blank canvas: You feel you can thrive in an environment with ambiguity, and you are excited about the opportunity to build an initiative from scratch. You’re hard working, and bring grit and resolve to your work. 
  • People-Centered Approach: You enjoy engaging with people and have a talent for building and managing strong relationships that achieve outcomes. You are an excellent listener who can build rapport with people from diverse backgrounds and perspectives and use a human-centered design approach to your work. 
  • Clear Communication: You have exceptional written and verbal communication skills with the ability to synthesize complex information into simple and engaging terms with your audience in mind.
  • Tech Savvy and Organized: You are comfortable using digital tools like Salesforce and Excel to manage and track information, relationships and key metrics for community engagement. You are highly organized and can handle multiple and competing priorities in a fast-paced environment.
  • Experience: You have proven experience in results-oriented relationship management, you’ve managed online communities that engage large, diverse audiences and demonstrated strong project management skills and ability to think critically and creatively, work independently, take initiative and problem solve. 

How to Apply

Please provide a cover letter stating why you think you’d be a good fit for this role, along with your resume. Additionally, with your cover letter, please respond in 1-2 paragraphs to the following prompt:

  • What are the 3-4 most effective strategies to engage and grow community among diverse groups of stakeholders, and why?

COMMUNICATIONS INTERN

Location: Washington D.C.
Type: Internship

Opportunity@Work seeks applicants who have a strong interest in communications, social media and social justice. The successful candidate will report to the Chief of Staff of Opportunity@Work and support and work closely with the Communications Associate. The Communications Intern role is an excellent opportunity for individuals with strong attention to detail, the ability to manage multiple tasks and the desire to further professional skills in communications management and social media to assist in building a national network while working in a collaborative team setting.

Primary responsibilities will include (i) producing written and design material (including social media posts, infographics, flyers, brochures) that communicate the program's ideas and initiatives to key audiences (ii) assisting with outreach and branding campaigns (iii) contributing to web development and outreach tasks.

About Opportunity@Work:

Based at New America in Washington DC, Opportunity@Work is a civic enterprise whose mission is to re-wire the U.S. labor market to enable more Americans to achieve upward mobility in the job market and workplace, to facilitate actions by U.S. employers to develop the talent they collectively need to succeed and grow, and to scale up innovations that unlock more fully all people's potential for higher-value, meaningful work - as a source of economic opportunity and national competitive advantage. 

Launched in 2015, Opportunity@Work's first initiative aims to enable widespread adoption of inclusive hiring and accelerated training into good paying tech jobs, across all industries.  Over half a million such jobs are open today, with employer demand to hire for these jobs growing faster than traditional education and training programs. Beginning with the TechHire initiative, Opportunity@Work will work with a range of technology, private sector and philanthropic partners to create freely available tools to streamline the sign-up and participation of thousands of employers (with 51 communities and over 1000 employers already signed on) in inclusive hiring, and to facilitate a nationwide learning network to rapidly improve the TechHire initiative's impact. 

AboutTechHire:

TechHire is a place-based effort led by communities and their partners - including governors, mayors, employers, training institutions, local technology associations, and other civic organizations - to take action to create a better marketplace for IT jobs. The current 51 communities (including cities, states, and rural areas) have announced plans to create the pathways for recruiting and placing applicants based on their skills and to increase access to fast track tech training opportunities, based on market-wide hiring needs. The long-term objective of TechHire is to create the labor market conditions nationally that enable employers to "hire when ready" and job seekers to be aware of, prepare for, and connect with IT jobs and careers. By creating compelling proof points in communities throughout the country; uncovering common challenges; developing scalable solutions; and bringing to bear national and regional partnerships and resources, TechHire, with support from Opportunity@Work, will serve as a catalyst to transforming the broader labor market.

Opportunity@Work serves as a central hub for TechHire in order to support success in individual communities, as well as to help to design and spread the market architecture for national ecosystem change. Opportunity@Work is collaborating with a range of partners to operationalize TechHire through a tiered engagement model consisting of: 1) a national network that will include a learning community, information on partners and resources, and data aggregation platforms; 2) higher-touch support for communities where Opportunity@Work will help to identify ecosystem gaps, bring to bear catalytic national and regional partnerships, and build a more intensive community of practice; and 3) a localized deep-dive where Opportunity@Work leads overall implementation of TechHire and has established partnerships with a range of organizations, both for-profit and nonprofit, to support critical TechHire ecosystem functions and accelerate change in TechHire communities.

To Find Out about Opportunity@Work and TechHire:

www.opportunityatwork.org

https://www.facebook.com/opportunityatwork

https://twitter.com/OpptyatWork

Who We Seek:

The ideal candidate for Communications Intern is a self-starter, has excellent writing and verbal skills, a keen eye for design, and a background or interest in the issues championed by Opportunity@Work and the TechHire initiative. Prior expertise in daily maintenance of social media, website management (Squarespace and WordPress), graphic design, branding, and marketing is plus. The position is open to candidates with demonstrated skill sets which may include course work in communications, journalism, marketing, graphic design, or public policy.

What we're looking for: We love working with people who have a few key qualities: they're action and results oriented, and they have a knack for bringing creativity to tough challenges. 

You should also have: 

Passion for our mission. You care deeply about workforce, social justice and inclusive training/hiring related issues. You're hard working, and bring grit and resolve to your work. 

People-Centered Approach: You enjoy engaging with people and have a talent for building and managing strong relationships that achieve outcomes. You are an excellent listener who can build rapport with people from diverse backgrounds and perspectives and use a human-centered design approach to your work. 

Clear Communication: You have exceptional written and verbal communication skills with the ability to synthesize complex information into simple and engaging terms with your audience in mind.

Production Savvy and Organized: You are comfortable using design software such as Adobe PhotoShop, InDesign and Illustrator. You are highly organized and can handle multiple and competing priorities in a fast-paced environment.

Primary Responsibilities:

  • Assist in executing communications plans involving social media, graphic design, digital production, marketing, events, and branding.
  • Produce material for Opportunity@Work's Twitter and Facebook pages as well as the Opportunity@Work and TechHire website.
  • Edit, proofread and fact-check various submissions/documents
  • Design and produce Opportunity@Work and TechHire collateral, including, but not limited to social media graphics, infographics, brochures, and flyers.
  • Assist with the organization of local and national events
  • Administrative support where needed, including scheduling
  • Produce written copy for internal and external resources that communicate the story of TechHire, for the public-facing online presence and materials
  • Support ongoing channels of communication with related Opportunity@Work projects and initiatives
  • Other projects as assigned

Qualifications:

  • Excellent writing and communication skills
  • Demonstrated ability to think critically and creatively, work independently, take initiative and problem solve
  • Proficiency in Adobe Photoshop, Illustrator, and InDesign. Background in Adobe After Effects is a strong plus.
  • Experience using content management systems such as WordPress and SquareSpace is a plus. HTML/CSS proficiency is a plus.
  • Experience in working with social media and social media campaigns a strong plus.
  • Knowledge in the latest marketing and design trends
  • Meticulous attention to detail, organization skills, time management
  • Experience or coursework in graphic design, marketing, or communications
  • Ability to prioritize competing obligations and consistently meet multiple deadlines
  • Eager to learn and adopt communications best practices
  • Thrive in a fast paced, high volume, results -oriented environment
  • Intellectual curiosity, motivation and a desire to learn on the job
  • Interest in work force, social justice and inclusive training/hiring related issues
  • Familiarity with social media tools, digital engagement and online communications platforms
  • Background (or coursework) and portfolio in graphic design and/or video production.

How to Apply:

We look for evidence of your ability to communicate complex ideas in straightforward, intuitive ways, so please include a writing sample and examples of any other previous work that may be relevant to this position (e.g. effective social media strategies, charts, designs, etc).  Submit (1) a cover letter, (2) your resume, and (3) your portfolio- including, but not limited to writing samples and graphic design pieces. Three pieces of graphic design or writings samples will be accepted in lieu of a portfolio.